Hotels Booking Information

GoCatalunya.com's service is free of charge. We take no payment from your card and do not charge you any booking fees, administration fees, or cancellation fees.

Hotels require credit card details in order to guarantee your reservation and your credit card information is sent directly to the reserved hotel. We will not charge your credit card, as you will pay for your stay at the hotel.

With almost all hotels payment is made at the end of your stay. If there are any special conditions, such as a deposit or pre-payment this will be shown clearly on the hotel page in the section headed 'Hotel Policies'.

When you make a booking you will be emailed all the details but nothing will be taken from your card until your stay has been completed (unless stated as above) and if you cancel according to the cancellation policy of the hotel (detailed in the section headed 'Hotel Policies' on the hotel page), there will be no charge.

GoCatalunya.com is an appointed partner of Booking.com which in turn is part of Europe's biggest hotel reservations agency (by room nights sold) and as a result can offer you some of the best available rates.

Credit Card Security

Your credit card information is sent through a secure server. The latest, most secure technology available is used which encrypts all your personal and credit card details. The encryption method used is the industry standard 'Secure Socket Layer' (SSL) technology.

Booking Confirmation

After a reservation has been made you will see a confirmation page with a book number and PIN code which indicates your booking is now confirmed. You should take a note of your book number and pin code for future reference but you will also receive an email confirmation sent to the email address provided during the reservation process. You can also view your confirmation, change or cancel your booking via the my booking page.

Have a great trip

Please don't hesitate to contact us if you have any further questions. GoCatalunya.com wishes you a pleasant trip and hope to see you again soon.